Hybrid SRE Engineer — Reliability, Automation & Observability

Compass Group UK & Ireland Ltd; Birmingham; Hybrid; GBP 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Healthcare

27 days annual leave + bank holidays

Life insurance

Bonus

Pension scheme

Wellbeing support

Zusammenfassung

Compass Group UK & Ireland Ltd in Birmingham is seeking a proactive SRE Engineer to drive reliability across digital products and platforms. You will champion SRE best practices, improve observability, automate operational tasks and help shift from reactive support to proactive engineering-led reliability.

The role involves collaborating with Platform and Software Engineering teams, implementing SLOs/SLIs, and contributing to incident response and resilience initiatives.

Qualifikationen

• Experience in operations, software engineering, cloud engineering, platform engineering or reliability engineering.
• Good understanding of monitoring, logging, tracing, automation, incident management and capacity planning.
• Strong analytical skills with the ability to identify trends, investigate root causes and drive service improvements.
• Experience creating scripts, automations or tooling to improve operational efficiency and reliability.
• Ability to work effectively across technical, operational and service management teams.
• Understanding of Site Reliability Engineering principles, service resilience and operational excellence.
• Practical knowledge of ITIL4 service operations practices.
• Strong communication and collaboration skills with a continuous improvement mindset.

Aufgaben

• Implement SLOs, SLIs, error budgets and service health measures for critical services.
• Build and maintain observability capabilities including monitoring, logging, tracing, dashboards and alerting frameworks.
• Support production readiness reviews, resilience testing, capacity planning and operational acceptance activities.
• Automate repetitive operational tasks and reduce manual effort across supported services.
• Contribute to incident response, post-incident reviews and reliability improvement initiatives.
• Collaborate with Platform Engineering and Software Engineering teams to embed reliability and operability into delivery pipelines.
• Improve alert quality by reducing noise, optimising thresholds and linking alerts to actionable runbooks.
• Support the adoption of AIOps and anomaly detection capabilities to improve service restoration and predictive operations.
• Help define reliability standards, operational controls and best practices across the technology estate.

Kenntnisse

SRE principles

Monitoring & observability

Automation & scripting

Incident management

Analytical thinking

Cross-functional collaboration

Continuous improvement

Ausbildung

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Jobbeschreibung

Compass Group UK & Ireland Ltd in Birmingham is seeking a proactive SRE Engineer to drive reliability across digital products and platforms. You will champion SRE best practices, improve observability, automate operational tasks and help shift from reactive support to proactive engineering-led reliability.

The role involves collaborating with Platform and Software Engineering teams, implementing SLOs/SLIs, and contributing to incident response and resilience initiatives.