Hybrid Social Care Credit Controller – Cash Collections

Cygnet Group; Kings Hill; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

Apprenticeship scheme

Expert supervision & support

Employee referral scheme

Free Health Cash plan

24 hours GP support line

Free life assurance cover

Free eye tests

Car lease discounts

Discounted gym membership

Free mortgage broker and Insurance

Job summary

Cygnet Group in Kings Hill, West Malling, is seeking a Credit Controller for our Social Care division in a hybrid role that balances home and office work. You will manage the accounts receivable ledger, liaise with funders to secure payment of invoices, and perform service user account reconciliations to support timely cash collection.

Reporting to the Social Care Credit Control & Group Cash Allocations Manager, you will input diary notes, resolve queries, and maintain strong relationships with

Qualifications

• Experience in a credit control environment.
• Flexible and able to deal promptly with queries and information requests.
• Intermediate Excel skills.
• Able to deal with heavy data sets, create and understand account reconciliations.
• Core financial experience.

Responsibilities

• In-depth reconciliation of debtor accounts.
• Collection of outstanding invoices within the required period.
• Managing own workload and ledger.
• Reduce 60+ debt on your ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices & produced statements.
• Any adhoc duties within the department required.

Skills

Credit control experience

Query handling

Excel skills

Data reconciliation

Financial awareness

Job description

Cygnet Group in Kings Hill, West Malling, is seeking a Credit Controller for our Social Care division in a hybrid role that balances home and office work. You will manage the accounts receivable ledger, liaise with funders to secure payment of invoices, and perform service user account reconciliations to support timely cash collection.

Reporting to the Social Care Credit Control & Group Cash Allocations Manager, you will input diary notes, resolve queries, and maintain strong relationships with