Social Care Credit Controller

Confidential; Kings Hill; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

Apprenticeship scheme

Health plan

Job summary

Cygnet is seeking a Credit Controller for the Social Care division, based at our Kings Hill office with hybrid work between home and office. You will manage accounts receivable for Social Care, handle funder liaison, reconciliations, and invoicing queries to maximise timely payments.

The role requires experience in credit control, strong Excel skills, and ability to work with large data sets. Benefits include a bonus scheme, apprenticeship opportunities, and a range of wellbeing perks.

Qualifications

• Experience in a credit control environment.
• Strong Excel skills and ability to handle large data sets.
• Ability to perform account reconciliations.
• Core financial experience.
• Flexible and able to respond promptly to queries and information requests.

Responsibilities

• In depth reconciliation of debtor accounts.
• Collection of outstanding invoices, ensuring they are paid within required period.
• Managing own workload and ledger.
• Reduce 60+ debt on your ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices & produced statements.
• Any adhoc duties within the department required.

Skills

Credit control

Excel skills

Data reconciliation

Financial know-how

Query management

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a Credit Controller to join our team at our new office in Kings Hill, West Malling. This role will be hybrid between home and office.

The Credit Controller for Social Care will support the management of the accounts receivable ledger for our Social Care division.

Key responsibilities will include liaising with funders for payment of outstanding invoices, service user account reconciliations, requesting credit notes and query resolution.

Reporting directly to the Social Care Credit Control & Group Cash Allocations Manager, this supporting role will ensure the function executes a robust cash collections process maximising timely collection for outstanding invoices.

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

What next?

If you care about making a difference - we want to talk to you.

Summary of Responsibilities

• In depth reconciliation of debtor accounts.
• Collection of outstanding invoices, ensuring they are paid within required period.
• Managing own workload and ledger.
• Reduce 60+ debt on your ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices & produced statements.
• Any adhoc duties within the departmen t required.

Our ideal candidate will have

• Experience in a credit control environment.
• Flexible and able to deal promptly with queries and information requests.
• Intermediate Excel Skills.
• Able to deal with heavy data sets, create & understand account reconciliations.
• Core Financial experience

Why Cygnet?

• Salary: £30,000 Per Year
• Bonus scheme - to start the next quarter following successful completion of probation period.
• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & "Cycle to Work" scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks