Hybrid Social Care Credit Controller (Cash Collections)

Cygnet; West Malling; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

apprenticeship scheme

Free Health Cash plan

Free GP support line

Pension scheme

Cycle to Work scheme

Job summary

Cygnet is seeking a Credit Controller to join our Social Care team in Kings Hill, West Malling. The role is hybrid, combining remote and office work, and focuses on managing accounts receivable for the Social Care division.

Key duties include liaising with funders for payment, reconciling service user accounts, and resolving queries to maximise timely collections. Reporting to the Social Care Credit Control & Group Cash Allocations Manager, this role supports robust cash collection processes.

Qualifications

• Experience in a credit control environment.
• Able to deal with heavy data sets and create & understand account reconciliations.
• Intermediate Excel skills and strong numerical accuracy.

Responsibilities

• In depth reconciliation of debtor accounts.
• Collection of outstanding invoices, ensuring they are paid within required period.
• Managing own workload and ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices & produced statements.
• Ad hoc duties within the department.

Skills

Credit control experience

Data handling

Financial accuracy

Tools

Excel

Job description

Cygnet is seeking a Credit Controller to join our Social Care team in Kings Hill, West Malling. The role is hybrid, combining remote and office work, and focuses on managing accounts receivable for the Social Care division.

Key duties include liaising with funders for payment, reconciling service user accounts, and resolving queries to maximise timely collections. Reporting to the Social Care Credit Control & Group Cash Allocations Manager, this role supports robust cash collection processes.