Hybrid Credit Controller – Social Care Receivables

Cygnet Group; West Malling; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

Apprenticeship scheme

Pension scheme

Free Health Cash plan

24 hours free GP support line

Free life assurance cover

Free eye tests

Car lease discounts

Discounted gym membership

Free mortgage broker and Insurance

Job summary

Cygnet Group is hiring a Credit Controller for our Social Care division at the Kings Hill office, West Malling. The role will be hybrid between home and office, supporting accounts receivable and cash collection processes across the Social Care ledger.

You will liaise with funders, perform reconciliations, and resolve queries to maximise timely payments. The position offers a probation period with a bonus scheme and access to apprenticeship training opportunities.

Qualifications

• Experience in a credit control environment.
• Flexible and able to deal promptly with queries and information requests.
• Intermediate Excel skills.
• Able to deal with heavy data sets, create and understand account reconciliations.
• Core financial experience.

Responsibilities

• In depth reconciliation of debtor accounts.
• Collection of outstanding invoices, ensuring they are paid within required period.
• Managing own workload and ledger.
• Reduce 60+ debt on your ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices and produced statements.

Skills

Credit control

Excel

Account reconciliations

Data analysis

Job description

Cygnet Group is hiring a Credit Controller for our Social Care division at the Kings Hill office, West Malling. The role will be hybrid between home and office, supporting accounts receivable and cash collection processes across the Social Care ledger.

You will liaise with funders, perform reconciliations, and resolve queries to maximise timely payments. The position offers a probation period with a bonus scheme and access to apprenticeship training opportunities.