Social Care Credit Controller

Cygnet Group; Kings Hill; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

Apprenticeship scheme

Expert supervision & support

Employee referral scheme

Free Health Cash plan

24 hours GP support line

Free life assurance cover

Free eye tests

Car lease discounts

Discounted gym membership

Free mortgage broker and Insurance

Job summary

Cygnet Group in Kings Hill, West Malling, is seeking a Credit Controller for our Social Care division in a hybrid role that balances home and office work. You will manage the accounts receivable ledger, liaise with funders to secure payment of invoices, and perform service user account reconciliations to support timely cash collection.

Reporting to the Social Care Credit Control & Group Cash Allocations Manager, you will input diary notes, resolve queries, and maintain strong relationships with

Qualifications

• Experience in a credit control environment.
• Flexible and able to deal promptly with queries and information requests.
• Intermediate Excel skills.
• Able to deal with heavy data sets, create and understand account reconciliations.
• Core financial experience.

Responsibilities

• In-depth reconciliation of debtor accounts.
• Collection of outstanding invoices within the required period.
• Managing own workload and ledger.
• Reduce 60+ debt on your ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices & produced statements.
• Any adhoc duties within the department required.

Skills

Credit control experience

Query handling

Excel skills

Data reconciliation

Financial awareness

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a Credit Controller to join our team at our new office in Kings Hill, West Malling. This role will be hybrid between home and office.

The Credit Controller for Social Care will support the management of the accounts receivable ledger for our Social Care division.

Key responsibilities will include liaising with funders for payment of outstanding invoices, service user account reconciliations, requesting credit notes and query resolution.

Reporting directly to the Social Care Credit Control & Group Cash Allocations Manager, this supporting role will ensure the function executes a robust cash collections process maximising timely collection for outstanding invoices.

Summary of Responsibilities

• In depth reconciliation of debtor accounts.
• Collection of outstanding invoices, ensuring they are paid within required period.
• Managing own workload and ledger.
• Reduce 60+ debt on your ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices & produced statements.
• Any adhoc duties within the department required.

Our ideal candidate will have…

• Experience in a credit control environment.
• Flexible and able to deal promptly with queries and information requests.
• Intermediate Excel Skills.
• Able to deal with heavy data sets, create & understand account reconciliations.
• Core Financial experience

Why Cygnet? We’ll offer you…

• Salary: £30,000 Per Year
• Bonus scheme – to start the next quarter following successful completion of probation period.
• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS – discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

What next?

If you care about making a difference – we want to talk to you.