Hybrid Service Administrator, Engineering Support

Tate; Northampton; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

33 days annual leave incl. birthday

Hybrid work pattern

Bupa cash plan

Rewards platform

Job summary

Tate is hiring a Service Administrator in Northampton with hybrid working. The role starts full-time in-office during training, then shifts to two days in the office and three days from home each week.

You will deliver professional customer service and support the service team with diary management, ordering and invoicing. Ideal candidates have administration and customer service experience, strong problem-solving ability, and excellent organization.

Qualifications

• Administration and customer service experience required.
• Confident in helping customers and solving problems.
• Ability to multitask with attention to detail.

Responsibilities

• Provide administrative support to the service team: diary management, parts logistics, and paperwork (including electronic format).
• Process paperwork and raise invoices after service/repair.
• Process orders in ERP/FSM from start to finish.

Skills

Administration

Customer service

Problem solving

Multitasking

Organization

Tools

ERP

FSM

Job description

Tate is hiring a Service Administrator in Northampton with hybrid working. The role starts full-time in-office during training, then shifts to two days in the office and three days from home each week.

You will deliver professional customer service and support the service team with diary management, ordering and invoicing. Ideal candidates have administration and customer service experience, strong problem-solving ability, and excellent organization.