Hybrid Senior IT Support Engineer & Technical Lead

VANRATH; Antrim; Hybride; GBP 46 000 - 65 000; Plein temps

Résumé du poste

Vanrath in Antrim is seeking a Senior IT Support Engineer / Technical Lead for an initial 3-month contract. The role blends hands-on IT operations with technical leadership across the IT support function.

You will support users on site and across offices, manage escalation paths and ensure resolution of complex issues. The position requires strong 2nd/3rd line IT experience, Microsoft 365 expertise, networking knowledge, and comfort working in an engineering/manufacturing setting.

Qualifications

• 3-month contract for an experienced IT professional.
• Role covers 2nd/3rd line IT support and technical leadership.
• Strong Microsoft 365 and networking knowledge required.
• Experience in engineering or manufacturing environments preferred.

Responsabilités

• Provide 2nd/3rd line IT support and escalate when needed.
• Act as senior technical point of contact for IT support.
• Coordinate day-to-day IT activities and priorities.
• Troubleshoot Microsoft 365 and related Microsoft tech.
• Support network connectivity and infrastructure issues.
• Handle device provisioning and deployment.
• Support laptops, desktops, mobiles and hardware.
• Provide guidance to IT team and collaborate cross-site.

Connaissances

IT Support

Team leadership

Microsoft 365

Networking

Infrastructure

Hardware support

Troubleshooting

User support

Outils

Windows OS

Networking equipment

Description du poste

Vanrath in Antrim is seeking a Senior IT Support Engineer / Technical Lead for an initial 3-month contract. The role blends hands-on IT operations with technical leadership across the IT support function.

You will support users on site and across offices, manage escalation paths and ensure resolution of complex issues. The position requires strong 2nd/3rd line IT experience, Microsoft 365 expertise, networking knowledge, and comfort working in an engineering/manufacturing setting.