Hybrid Senior Credit Control Lead – Working Capital

Clyde & Co Global Services Limited; Glasgow; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Life assurance from day one

Season ticket loans

Lifestyle discounts

Wellbeing Day

Employee Assistance Programme

Job summary

Clyde & Co is seeking a Credit Control Manager to lead the Collections function within the Working Capital team, ensuring invoices are managed efficiently and collections activities meet targets. You will coach a team of credit professionals and partner with Partners, fee earners, clients and finance colleagues across the business.

The role requires strong leadership, excellent stakeholder engagement, and a continuous improvement mindset. Hybrid working with office presence is expected.

Qualifications

• Experience leading a Credit Control or Collections team within a professional services environment.
• Proven people management experience, including larger teams.
• Strong knowledge of billing, collections and working capital processes.
• Experience using 3E, Elite Enterprise or a similar practice management system.
• Excellent stakeholder management with Partner-level engagement.
• Strong analytical skills and attention to detail.

Responsibilities

• Lead a team of credit professionals, coaching and directing across Partners, fee earners and clients.
• Manage performance, development plans and objectives.
• Ensure resource planning and leave management across the team.
• Act as SME for Collections processes and systems.
• Handle invoice and payment-related queries from clients and colleagues.
• Produce and analyse collections reporting, KPIs and performance metrics.
• Build relationships with stakeholders across the business.
• Support in achieving collection and working capital targets.
• Liaise with clients to resolve aged debt and collection matters.
• Identify and implement process improvements in the Order to Cash lifecycle.
• Support broader Working Capital projects and transformation initiatives.

Skills

Credit control

People management

Stakeholder management

Excel

Process improvement

Education

Degree in Business/Finance/Accounting

Accounting qualification

Tools

3E

Elite Enterprise

Job description

Clyde & Co is seeking a Credit Control Manager to lead the Collections function within the Working Capital team, ensuring invoices are managed efficiently and collections activities meet targets. You will coach a team of credit professionals and partner with Partners, fee earners, clients and finance colleagues across the business.

The role requires strong leadership, excellent stakeholder engagement, and a continuous improvement mindset. Hybrid working with office presence is expected.