Hybrid Salesforce Delivery Lead – CRM Transformation

Understanding Solutions; Stevenage; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Understanding Solutions is seeking an experienced CRM / Salesforce Project Manager to own the Salesforce workstream within a major technology transformation programme. You’ll collaborate with leadership, the Salesforce Delivery Manager, internal tech teams and external partners to drive delivery from development through testing to production.

The ideal candidate has strong project management skills across technology programmes, a good grasp of Salesforce lifecycle, and agile delivery experience.

Qualifications

• Proven PM experience leading technology transformation projects.
• Experience with Salesforce delivery lifecycle and CRM.
• Strong Agile delivery experience.
• Proficient in RAID, governance and reporting.
• Experience managing budgets and dependencies.
• Solid stakeholder and vendor management.
• Experience in PMO or SPMO environments.
• Azure DevOps or ADO Boards experience is a plus.

Responsibilities

• Own day-to-day Salesforce/CRM delivery workstream.
• Manage plans, milestones, budgets and timelines.
• Coordinate with Salesforce Delivery Manager and partners.
• Manage RAID, dependencies, decisions and governance.
• Support Agile delivery across development and testing.
• Ensure Salesforce solutions progress through testing to production.
• Manage senior business and technology stakeholders.
• Provide clear programme reporting and escalate risks.
• Ensure Salesforce workstream integrates into the wider transformation programme.

Skills

Project management

Salesforce / CRM lifecycle

Agile delivery (Sprints/Kanban)

RAID governance and reporting

Budget management and delivery timetim

Stakeholder & vendor management

PMO/SPMO environments

Azure DevOps / ADO Boards

Tools

Azure DevOps

Job description

Understanding Solutions is seeking an experienced CRM / Salesforce Project Manager to own the Salesforce workstream within a major technology transformation programme. You’ll collaborate with leadership, the Salesforce Delivery Manager, internal tech teams and external partners to drive delivery from development through testing to production.

The ideal candidate has strong project management skills across technology programmes, a good grasp of Salesforce lifecycle, and agile delivery experience.