CRM Delivery Lead (Salesforce) - Transformation

TRIA; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A logistics transformation company is seeking an experienced Project Manager/Delivery Manager to lead a significant CRM initiative focused on Salesforce. The ideal candidate will have a proven track record in delivering Salesforce-led programs and should be adept in working within complex environments. Responsibilities include managing cross-functional teams, coordinating with third-party vendors, and maintaining strong stakeholder relationships. This role offers a dynamic work environment with a blend of Agile and traditional project management methodologies.

Qualifications

• Proven track record delivering CRM or Salesforce-led programmes.
• Experience working with Salesforce, Marketing Cloud, and Data Cloud.
• Strong background collaborating with vendor delivery teams.

Responsibilities

• Drive end-to-end delivery of CRM/Salesforce projects.
• Lead and motivate cross-functional teams.
• Manage activity with third-party vendors.

Skills

Proven track record as a Delivery Manager delivering CRM or Salesforce‑led programmes

Experience with Salesforce

Strong background working with third‑party SIs

Excellent stakeholder management

Strong communication and influencing skills

Tools

Salesforce

Marketing Cloud

Data Cloud

Job description

A logistics transformation company is seeking an experienced Project Manager/Delivery Manager to lead a significant CRM initiative focused on Salesforce. The ideal candidate will have a proven track record in delivering Salesforce-led programs and should be adept in working within complex environments. Responsibilities include managing cross-functional teams, coordinating with third-party vendors, and maintaining strong stakeholder relationships. This role offers a dynamic work environment with a blend of Agile and traditional project management methodologies.