Hybrid Sales & Service Administrator – Customer Experience

Advanced Supply Chain Group; Telford; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Cycle to Work scheme

Gym membership discounts

Referral bonuses

Employee Assistance Programme

Job summary

Reconomy Connect in Telford is seeking a Sales & Service Administrator to join our Customer Experience team. You will manage customer and supplier records, process service information, and support billing with pre-invoice checks in a fast-paced environment.

The role offers a full-time contract with hybrid working after probation, including three days in the office and two days at home. You will liaise with customers, suppliers and internal teams to ensure accurate data and timely service

Qualifications

• Friendly and professional communication style.
• Good organisation and ability to prioritise effectively.
• Excellent attention to detail, especially with system data.
• Collaborative approach with ability to manage own workload.

Responsibilities

• Keeping customer and supplier records accurate and up to date.
• Updating customer information directly and processing key service information.
• Completing pre-invoice checks to support billing.
• Supporting order amendments and resolving queries.
• Building strong relationships with customers, suppliers and internal teams.

Skills

Friendly communication

Organised

Attention to detail

Microsoft Excel

Microsoft Word

Team collaboration

Problem solving

Tools

MS Office

Job description

Reconomy Connect in Telford is seeking a Sales & Service Administrator to join our Customer Experience team. You will manage customer and supplier records, process service information, and support billing with pre-invoice checks in a fast-paced environment.

The role offers a full-time contract with hybrid working after probation, including three days in the office and two days at home. You will liaise with customers, suppliers and internal teams to ensure accurate data and timely service