Hybrid Sales & Operations Admin: Invoicing & Contracts

Viatel Technology Group; Belfast City District; Hybrid; GBP 25,000 - 36,000; Full time

Job summary

Viatel Cyber Ltd is seeking a highly organised Sales & Operations Administrator to support sales administration, service delivery and operational functions in Belfast, with hybrid working 2-3 days on site.

You will raise invoices in ConnectWise, manage procurement and supplier coordination, contract renewal tracking, and collaborate with Head of Cyber Security Delivery, Project Managers, Sales and Finance to keep processes accurate.

Qualifications

• Previous experience in an administration role.
• Experience with invoicing or purchase orders.
• Experience using ConnectWise or a similar business management platform.
• Experience with Salesforce.
• Strong organisational and time management skills.

Responsibilities

• Raise and review customer invoices using ConnectWise, ensuring accuracy and timely invoicing.
• Assist with invoice queries and liaise with customers and credit control as required.
• Maintain accurate financial and administrative records.
• Support month-end financial administration activities.
• Maintain accurate records of customer contracts and renewal schedules.
• Coordinate renewal activities with internal teams, customers and suppliers.
• Create and manage purchase orders through ConnectWise.
• Coordinate procurement for hardware, software, licensing and renewals.
• Liaise with vendors regarding orders and deliveries and track receipt of PO.
• Provide administrative support to the Cyber Security Delivery team and maintain documentation.
• Respond to administrative queries and direct requests to the appropriate teams.

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Customer service mindset

Team collaboration

Tools

ConnectWise

Salesforce

Excel

Outlook

Teams

Job description

Viatel Cyber Ltd is seeking a highly organised Sales & Operations Administrator to support sales administration, service delivery and operational functions in Belfast, with hybrid working 2-3 days on site.

You will raise invoices in ConnectWise, manage procurement and supplier coordination, contract renewal tracking, and collaborate with Head of Cyber Security Delivery, Project Managers, Sales and Finance to keep processes accurate.