Hybrid Reporting Coordinator: Data, Reports & Support

LGC; Bury St Edmunds; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

LGC Standards is seeking a Reporting Coordinator to join our team in the UK. You will deliver accurate reports, provide top‑notch customer support and work across Reporting, Customer Services and Technical teams to support proficiency testing journeys.

With strong organisational skills, meticulous attention to detail and a proactive mindset, you will manage reporting activities, data entry and system configurations while continuously seeking improvements and ensuring deadlines are met in a

Qualifications

• Strong attention to detail and a high level of accuracy.
• Excellent organisational skills and the ability to manage multiple priorities.
• Good written and verbal communication skills.
• Confidence working with data, systems and administrative processes.
• Good working knowledge of Microsoft Office, including Excel, Word and Outlook.
• Ability to work independently and collaboratively within a team.
• A proactive and customer-focused approach.

Responsibilities

• Coordinating reporting activities for allocated proficiency testing schemes.
• Producing, checking and distributing reports and supporting documentation to participants.
• Providing first-line support to customers via email and telephone, helping them with result submissions, reporting queries and system-related questions.
• Accurately entering, validating and maintaining participant and scheme data.
• Assisting with the setup of new scheme years and supporting reporting system configuration activities.
• Supporting testing and validation of system improvements and new functionality.
• Monitoring reporting schedules and helping ensure deadlines are met.
• Working closely with internal teams to resolve issues and deliver a positive customer experience.
• Identifying opportunities to improve processes, reduce manual effort and increase efficiency.
• Supporting departmental objectives and contributing to continuous improvement initiatives.

Skills

Attention to detail

Organisational skills

Communication skills

Data handling

MS Office suite

Excel

Word

Outlook

Independent worker

Proactive

Tools

MS Office Advanced Tools

Job description

LGC Standards is seeking a Reporting Coordinator to join our team in the UK. You will deliver accurate reports, provide top‑notch customer support and work across Reporting, Customer Services and Technical teams to support proficiency testing journeys.

With strong organisational skills, meticulous attention to detail and a proactive mindset, you will manage reporting activities, data entry and system configurations while continuously seeking improvements and ensuring deadlines are met in a