Reporting & Data Coordinator

LGC Limited; Bury; Hybrid; GBP 25,000 - 33,000; Full time

Job summary

LGC Limited is seeking a Reporting Coordinator to join our team and help deliver accurate reports and excellent customer support to organisations that rely on our services every day. This role suits someone with strong organisational skills, attention to detail and a customer-focused attitude who enjoys working with data, systems and problem-solving.

You will collaborate with Reporting, Customer Services and Technical teams to ensure participants receive accurate results, high-quality reports

Qualifications

• Strong attention to detail and a high level of accuracy.
• Excellent organisational skills and the ability to manage multiple priorities.
• Good written and verbal communication skills.
• Confidence working with data, systems and administrative processes.
• Good working knowledge of Microsoft Office, including Excel, Word and Outlook.
• Ability to work independently and collaboratively within a team.
• A proactive and customer-focused approach.

Responsibilities

• Coordinating reporting activities for allocated proficiency testing schemes.
• Producing, checking and distributing reports and supporting documentation to participants.
• Providing first-line support to customers via email and telephone, helping them with result submissions, reporting queries and system-related questions.
• Accurately entering, validating and maintaining participant and scheme data.
• Assisting with the setup of new scheme years and supporting reporting system configuration activities.
• Supporting testing and validation of system improvements and new functionality.
• Monitoring reporting schedules and helping ensure deadlines are met.
• Working closely with internal teams to resolve issues and deliver a positive customer experience.
• Identifying opportunities to improve processes, reduce manual effort and increase efficiency.

Skills

Attention to detail

Organisational skills

Written and verbal communication

Data and systems literacy

MS Office (Excel, Word, Outlook)

Independent working

Customer-focused

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

LGC Limited is seeking a Reporting Coordinator to join our team and help deliver accurate reports and excellent customer support to organisations that rely on our services every day. This role suits someone with strong organisational skills, attention to detail and a customer-focused attitude who enjoys working with data, systems and problem-solving.

You will collaborate with Reporting, Customer Services and Technical teams to ensure participants receive accurate results, high-quality reports