Hybrid Repairs Administrator Data, Dispatch & Fleet Support

Together Housing; Blackburn; Hybrid; GBP 23,000 - 29,000; Part time

Benefits offered by this job

Salary (£25,878 FTE)

27 days holiday + bank holidays

Flexible working

Hybrid role

Pension scheme

Health benefits

Cycle to work

Staff networks

Job summary

Together Housing is seeking a proactive Repairs Administrator to support the Repairs function in Blackburn. The role covers administrative and operational duties across the group, ensuring efficient information handling and contractor coordination.

The role offers a 24-hour week (4 or 5 days) in a hybrid pattern, with a starting salary of £25,878 (full-time equivalent) and a range of family-friendly and wellbeing benefits.

Qualifications

• Experience of working within an administrative environment.
• Experience of using ICT systems to input data, analyse and interpret data, and provide performance data.
• Experience of organising and planning own workload, with the ability to prioritise work, meet deadlines, and keep others informed of progress.
• Excellent communication skills sufficient to liaise with staff, contractors and customers over the telephone, face to face, and individually.

Responsibilities

• Providing and carrying out administrative support to the Repairs team across the group.
• Recording, maintaining and managing information in ICT systems and related processes (invoice matching, EBIS orders, updating QL/SOR/Portals).
• Ordering and coordinating delivery of workwear across the group for Repairs, ensuring right items, on time within SLA.
• Raising and arranging repairs for THG offices via FM helpdesk and coordinating with colleagues, services and contractors.
• Liaising with colleagues, contractors and managers to resolve issues requiring specialist input, including ordering goods and services.
• Co-ordinating collection and updating of contractor information into QL.
• Supporting fleet maintenance and day-to-day management of fuel cards, vehicles, telematics and related portals; producing reports for managers.
• Maintaining the material contract data (uploads, performance/financial reporting, leavers/starters, top users) and handling queries.

Skills

Administrative experience

ICT systems

Time management

Communication

Job description

Together Housing is seeking a proactive Repairs Administrator to support the Repairs function in Blackburn. The role covers administrative and operational duties across the group, ensuring efficient information handling and contractor coordination.

The role offers a 24-hour week (4 or 5 days) in a hybrid pattern, with a starting salary of £25,878 (full-time equivalent) and a range of family-friendly and wellbeing benefits.