Hybrid Relationship Manager - SME Banking & Growth

HSBC Group; Watford; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

HSBC Group in the UK seeks a proactive Relationship Manager to deliver dedicated relationship management to a portfolio of customers, overseeing sales, service, risk and delivery. The role requires collaboration with internal and external stakeholders and cross-functional groups to provide end-to-end solutions for SMEs.

The position is hybrid, with a base in St Albans and regular travel for meetings and collaboration.

Qualifications

• Understanding of Bank's systems and tools including Excel, Word and Outlook.
• Ability to read financial accounts and prepare credit applications.
• Knowledge of financial crime risks and HSBC risk policies.

Responsibilities

• Grow the business sustainably by expanding client relationships.
• Drive revenue through needs-based selling and client engagement.
• Manage workload and coordinate with teams to improve client visits.
• Collaborate with Group colleagues to deliver needs-based solutions.

Skills

Relationship management

Sales

Client engagement

Risk assessment

Financial crime risk awareness

Stakeholder management

Credit risk understanding

Operational delivery

Commercial awareness

Financial analysis

Tools

Excel

Word

Outlook

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Job description

HSBC Group in the UK seeks a proactive Relationship Manager to deliver dedicated relationship management to a portfolio of customers, overseeing sales, service, risk and delivery. The role requires collaboration with internal and external stakeholders and cross-functional groups to provide end-to-end solutions for SMEs.

The position is hybrid, with a base in St Albans and regular travel for meetings and collaboration.