Hybrid Registration Services Advisor

Wiltshire Career Site; Trowbridge; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

Wiltshire Council is seeking a Registration Customer Officer in Trowbridge. You will join a busy team, coordinating appointments, handling customer enquiries and booking marriages, civil partnerships and citizenship ceremonies, along with related administrative tasks.

The role requires excellent communication and interpersonal skills, accuracy, organisation and the ability to work under pressure as part of a team. Hybrid working is available, with on-site and workplace duties.

Qualifications

• Excellent communication and interpersonal skills.
• Able to relate tactfully and sensitively to customers during key life events.
• Able to work accurately and quickly, well organised and methodical.

Responsibilities

• Arrange appointments for customers with registrars.
• Deal with enquiries and take bookings for ceremonies.
• Manage bookings for marriages, civil partnerships and citizenship.
• Perform other administrative tasks related to the role.

Skills

Communication skills

Customer service

Team player

Attention to detail

Organisational skills

Job description

Wiltshire Council is seeking a Registration Customer Officer in Trowbridge. You will join a busy team, coordinating appointments, handling customer enquiries and booking marriages, civil partnerships and citizenship ceremonies, along with related administrative tasks.

The role requires excellent communication and interpersonal skills, accuracy, organisation and the ability to work under pressure as part of a team. Hybrid working is available, with on-site and workplace duties.