Hybrid Product Manager for MRI Housing & DMS Swordfish

Southern Housing; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Southern Housing seeks a Product Manager for MRI Housing Enterprise and DMS (Swordfish) to own product improvements across the service landscape. Based in London with hybrid working, you will ensure products deliver value and align with digital strategy.

You will collaborate with Data, Transformation, Technology teams, define requirements, manage backlogs, and champion agile delivery to improve resident and colleague experiences.

Qualifications

• Proven experience in product management or ownership in an agile environment.
• Understanding of embedding digital ways of thinking in public services.
• Experience leading cross-functional teams and delivering changes quickly.
• Excellent communication, collaboration and engagement skills.
• Proficiency with JIRA or similar tools.

Responsibilities

• Define vision and strategy for products.
• Lead development and delivery of product roadmaps.
• Collaborate with Product Owners to define requirements and backlogs.
• Champion agile methodologies and scrum practices.
• Create user stories, backlogs, and delivery plans.
• Work in multidisciplinary teams using agile principles.
• Monitor product performance, risks and change programmes.
• Manage Product Owners and Digital officers, fostering user-centred design.
• Build relationships with stakeholders to inform decisions.
• Communicate progress to the business.
• Monitor outcomes, timelines, and budgets.
• Identify opportunities to improve processes and experiences.

Skills

Product management

Agile methodologies

JIRA

Stakeholder engagement

User stories

Cross-functional teams

Communication

Tools

Swordfish DMS

MS Dynamics 365 (CRM)

Housing Systems

Job description

Southern Housing seeks a Product Manager for MRI Housing Enterprise and DMS (Swordfish) to own product improvements across the service landscape. Based in London with hybrid working, you will ensure products deliver value and align with digital strategy.

You will collaborate with Data, Transformation, Technology teams, define requirements, manage backlogs, and champion agile delivery to improve resident and colleague experiences.