Hybrid Principal – Smart Ticketing Solutions Architect

Liverpool City Region Combined Authority; Liverpool; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Local Government Pension Scheme

29 days holiday + bank holidays + 5

Free All-Zone Metro travel pass

Flexible and hybrid working

Employee Assistance Programme

Westfield Health programme

Bike to Work Scheme

Professional development support

Job summary

Liverpool City Region Combined Authority is seeking a Principal Solutions Specialist (Smart Ticketing) to lead the design and delivery of ITSO-based smart ticketing systems. You will coordinate with Transport Solutions and Digital Services to ensure robust integrations and high-quality outcomes.

The role requires proven Smart Ticketing expertise, the ability to translate complex business needs into technical solutions, and experience mentoring a team of ticketing professionals while managing a

Qualifications

• Proven Smart Ticketing expertise with design, delivery and management of ITSO solutions.
• Ability to translate complex business requirements into robust technical solutions and communicate them across all levels.
• Experience coaching/mentoring a team of ticketing professionals to deliver complex technical projects.

Responsibilities

• Lead the design and delivery of Smart Ticketing systems.
• Provide support, guidance and escalation routes for Transport Solutions and Digital Services colleagues.
• Oversee technical design and solution architecture and collaborate with third parties to meet customer needs.

Skills

Smart Ticketing

ITSO

Solution design

Stakeholder communication

Team mentoring

Job description

Liverpool City Region Combined Authority is seeking a Principal Solutions Specialist (Smart Ticketing) to lead the design and delivery of ITSO-based smart ticketing systems. You will coordinate with Transport Solutions and Digital Services to ensure robust integrations and high-quality outcomes.

The role requires proven Smart Ticketing expertise, the ability to translate complex business needs into technical solutions, and experience mentoring a team of ticketing professionals while managing a