Hybrid Practice Readiness Lead — 9-Month FTC

Pets at Home; Cheadle; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

Pets at Home is seeking a Practice Readiness Lead for a 9‑month fixed-term contract to drive readiness for the Darwin rollout across more than 350 practices. You’ll partner with Practices, BDPs, Regional Directors and project teams to ensure go-live readiness and help shape the successful deployment.

The role requires exceptional organisation, stakeholder management and the ability to confidently manage multiple priorities.

Qualifications

• Strong stakeholder management and relationship-building skills.
• Experience coordinating large projects, operational activity or business change initiatives.
• Excellent communication skills with the ability to influence and guide stakeholders at all levels.
• Strong problem-solving skills and an ability to identify risks before they become issues.
• Confidence managing competing priorities in a fast-paced environment.

Responsibilities

• Become an expert in the end-to-end Darwin readiness journey, understanding each activity, milestone, checkpoint and dependency.
• Support Practices, BDPs and Regional Directors through key readiness checkpoints and deployment milestones.
• Track readiness progress across multiple Practices simultaneously, identifying risks and escalating concerns where appropriate.
• Intervene proactively when Practices require additional support to remain on track for a successful go-live.
• Monitor deployment readiness and ensure critical activities are completed at the right time.
• Provide status updates, insights and recommendations to the Darwin Programme team.

Skills

Stakeholder management

Project coordination

Communication

Problem solving

Priority management

Collaborative approach

Programme delivery experience

Job description

Pets at Home is seeking a Practice Readiness Lead for a 9‑month fixed-term contract to drive readiness for the Darwin rollout across more than 350 practices. You’ll partner with Practices, BDPs, Regional Directors and project teams to ensure go-live readiness and help shape the successful deployment.

The role requires exceptional organisation, stakeholder management and the ability to confidently manage multiple priorities.