Hybrid Personalisation Operations Executive

Rsgroup; Corby; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

RS Group is seeking a Personalisation Operations Executive in Corby to drive customer-centric journeys and orchestrate data-driven personalisation at scale. You will coordinate audiences, campaigns, and governance across product, data, and regional marketing teams.

You will advise on best-practice CDP usage, measure impact with Data & Analytics, and coach teams to improve adoption and effectiveness of personalisation initiatives.

Qualifications

• Experience in personalisation, CRM, or marketing operations.
• Hands-on experience with CDPs and customer segmentation tools.
• Strong understanding of audience segmentation and customer journeys.
• Excellent stakeholder management and cross-functional collaboration.
• Ability to coordinate complex campaigns and ensure operational excellence.
• Continuous improvement mindset, with coaching and enabling others.
• Confident using data and best-practice frameworks to deliver personalised experiences.
• Commercially focused, balancing customer needs with business outcomes.

Skills

Personalisation

CRM

Marketing operations

CDP

Stakeholder management

Campaign coordination

Audience segmentation

Journey orchestration

Tools

CDP

Segmentation tools

Job description

RS Group is seeking a Personalisation Operations Executive in Corby to drive customer-centric journeys and orchestrate data-driven personalisation at scale. You will coordinate audiences, campaigns, and governance across product, data, and regional marketing teams.

You will advise on best-practice CDP usage, measure impact with Data & Analytics, and coach teams to improve adoption and effectiveness of personalisation initiatives.