Hybrid Part-Time Supported Housing Officer

The Regenda Group; Fleetwood; Híbrido; GBP 25.000 - 31.000; Tempo parcial

Benefícios oferecidos por esta vaga

Flexible working options

Participation in staff reward and well

Hybrid Fleetwood office

Resumo da vaga

The Regenda Group is seeking a Supported Housing Officer in Fleetwood to deliver high-quality housing management for tenants in Supported Housing, as directed by the Neighbourhood and Communities Team Leader.

You will support regulatory compliance, safeguarding, and tenant satisfaction measures, while managing a diverse range of neighbourhoods through positive estate management in a hybrid Fleetwood-based role.

Qualificações

• Proven experience in the social housing sector.
• Experience supporting vulnerable customers is essential.
• Knowledge of social housing legislation including tenant satisfaction measures, regulatory standards and safeguarding.
• Ability to work to KPI targets and adapt to changing priorities.
• Excellent written and verbal communication; able to build relationships.
• Full UK driving license with access to your own vehicle.

Responsabilidades

• Provide high-quality, customer-centric housing management to tenants in Supported Housing.
• Support the Neighbourhood and Communities Team Leader to meet regulator standards and tenant satisfaction targets.
• Assist with estate management duties and positive neighbourhood outcomes.

Conhecimentos

Social housing knowledge

Experience supporting vulnerable users

KPI achievement

Communication skills

Teamwork / independent working

ICT skills

Full UK driving licence

Descrição da vaga

The Regenda Group is seeking a Supported Housing Officer in Fleetwood to deliver high-quality housing management for tenants in Supported Housing, as directed by the Neighbourhood and Communities Team Leader.

You will support regulatory compliance, safeguarding, and tenant satisfaction measures, while managing a diverse range of neighbourhoods through positive estate management in a hybrid Fleetwood-based role.