Hybrid Operations & Technical Support Administrator

Cadent Gas Ltd; Wolverhampton; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme with 18% match

25 days holiday + statutory days

Extra day off for life moments

Career development with funded options

Flexible working and ED&I commitments

Generous family policies and flexible

Retail discounts

Job summary

Cadent Gas Ltd is seeking a Technical Support Administrator to join our operations team, providing broad administrative and coordination support across compliance, customer enquiries, project tracking and asset data management. The role sits at the heart of our operational processes, with hybrid working between Wolverhampton and home, typical in-office 2–3 days per week.

You will collaborate with engineers, managers and suppliers to keep information accurate and activities on track.

Qualifications

• Strong administrative experience with multi-tasking and deadlines.
• Excellent organisational skills for coordinating activities and tracking progress.
• Customer and stakeholder focus with professional, responsive communication.
• Proficient IT skills using Microsoft Office applications and business systems.
• Attention to detail to maintain accurate records and data.
• Clear written and verbal communication across teams.
• Problem-solving approach to review processes and implement improvements.
• Administrative qualifications; IOSH or SCO accreditation advantageous.

Responsibilities

• Provide essential administrative and coordination support across operational and technical activities.
• Support compliance activities, handle customer enquiries, track projects and coordinate training.
• Assist with asset data management and data governance across systems.
• Liaise with stakeholders including managers, suppliers and customers to keep information accurate.

Skills

Administrative experience

Organisational skills

Customer focus

IT systems

Attention to detail

Communication

Problem solving

Qualifications advantageous

Education

Administrative qualifications

IOSH or SCO accreditation

Tools

Microsoft Office

Job description

Cadent Gas Ltd is seeking a Technical Support Administrator to join our operations team, providing broad administrative and coordination support across compliance, customer enquiries, project tracking and asset data management. The role sits at the heart of our operational processes, with hybrid working between Wolverhampton and home, typical in-office 2–3 days per week.

You will collaborate with engineers, managers and suppliers to keep information accurate and activities on track.