Hybrid Operations & MI Coordinator

Brook Street; Fareham; Hybrid; GBP 35,000 - 37,000; Full time

Job summary

Brook Street is recruiting for an Operational Support Officer in Fareham. This hybrid role offers 37 hours per week with 2 days in the office and a pay rate of £17.98 per hour, paid weekly. The position supports government operations with structured reporting and continuity planning.

You'll collate management information, maintain continuity plans, coordinate meetings, monitor risks, manage SharePoint, and contribute to process improvements across teams.

Qualifications

• Experience collating management information and producing regular metrics.
• Ability to maintain and update continuity plans and business rhythm documentation.
• Proactive risk identification and escalation with a focus on resolution.

Responsibilities

• Collate and produce management information, reviewing and monitoring value.
• Support the creation and upkeep of Operational Continuity plans and documentation.
• Coordinate agendas, schedules, and track notes and actions in systems.
• Identify and record operational delivery risks and ensure follow-through with teams.
• Manage inbox and housekeeping for SharePoint sites.
• Produce monthly MI and share metrics to address performance issues.
• Support issue escalation and drive resolution with operational teams.
• Collaborate to implement system and data changes and improve processes.

Skills

Coordination

Management reporting

Risk awareness

Relationship building

Organization

Continuous improvement

Tools

SharePoint

Job description

Brook Street is recruiting for an Operational Support Officer in Fareham. This hybrid role offers 37 hours per week with 2 days in the office and a pay rate of £17.98 per hour, paid weekly. The position supports government operations with structured reporting and continuity planning.

You'll collate management information, maintain continuity plans, coordinate meetings, monitor risks, manage SharePoint, and contribute to process improvements across teams.