Operations Support Specialist - Hybrid (Stockport)

Movera; Stockport; Hybrid; GBP 20,000 - 32,000; Full time

Benefits offered by this job

27 days holiday + birthday off

Health Cash Plan

Buy/Sell 5 days annual leave

Hybrid working

Free conveyancing legal fees

Moving home days off

Volunteering days

Retailer discounts and socials

Refer a friend bonuses

Job summary

Movera, in Stockport, is seeking an Operations Support professional to join our modern office. The role offers hybrid working with initial training and full-time hours, 8:30am-5:00pm, Monday to Friday.

You will support day-to-day operations, maintain data across systems, and help ensure service levels and client experience are upheld. You will work collaboratively across the business, helping with process improvements and providing high-quality administrative support.

Qualifications

• Highly organized with ability to manage multiple tasks and priorities.
• Strong attention to detail and accuracy in work.
• Good written and verbal communication skills.

Responsibilities

• Provide accurate and timely operational and administrative support to teams.
• Maintain and update information across internal systems.
• Process information received by email, post or via internal systems.
• Monitor workflows to meet service levels and team targets.
• Liaise with internal teams to resolve queries and support work progression.
• Respond to internal/external queries in a timely, professional manner.
• Manage shared inboxes and allocate/respond to requests.
• Support completion of operational processes and maintain documentation.
• Identify issues or risks and escalate appropriately.
• Input/retrieve data using internal systems; support process improvements.
• Ensure compliance with company policies and regulatory requirements.
• Collaborate with colleagues during peak periods and ad-hoc duties.

Skills

Organised

Attention to detail

Communication

Relationship building

Time management

Problem solving

IT proficiency

Ownership mindset

Adaptability

Process improvement

Team player

Administrative experience

Legal/professional background (adv)

Job description

Movera, in Stockport, is seeking an Operations Support professional to join our modern office. The role offers hybrid working with initial training and full-time hours, 8:30am-5:00pm, Monday to Friday.

You will support day-to-day operations, maintain data across systems, and help ensure service levels and client experience are upheld. You will work collaboratively across the business, helping with process improvements and providing high-quality administrative support.