Hybrid Office Operations Manager – Gloucester

ARCA; Warmley; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

ARCA is seeking an experienced Office Manager to take ownership of the office and central business administration functions for its Gloucester site. The role is hybrid, with four days in the office and one day from home, and offers a competitive salary depending on experience plus benefits.

You will oversee daily office operations, facilities, health and safety, company assets and IT systems (Replicon), and coordinate onboarding, training records and assets management.

Qualifications

• Experience in office management or a similar role.
• Experience managing or supervising others.
• Excellent organizational and time-management skills.
• Strong attention to detail and problem-solving ability.
• Confident managing business systems, records and processes.
• Good Microsoft 365 skills.
• Strong communication and stakeholder-management skills.
• Proactive, dependable and comfortable taking ownership.
• Able to work independently, use initiative and manage changing priorities.

Responsibilities

• Manage the day-to-day operation of the Gloucester office, including facilities, maintenance, security, suppliers and office services.
• Coordinate office health and safety administration, including fire safety, First Aid, PAT testing and workplace inspections.
• Manage the company vehicle fleet, including servicing, MOTs, insurance, repairs and compliance.
• Oversee company assets including IT equipment, phones, PPE and workwear, ensuring appropriate records and controls are maintained.
• Coordinate company training and competency requirements, maintaining training matrices, records and expiry dates.
• Arrange training and renewals with managers and training providers, ensuring certification records are kept up to date.
• Coordinate the administrative onboarding and offboarding of employees, including IT equipment, system access, PPE, vehicles and office access.
• Act as the primary administrator and internal owner of Replicon, managing users, permissions, workflows and system administration.
• Oversee timesheet submission and approval compliance and support employees and managers with system queries.
• Manage and support the Office Administrator, setting priorities and ensuring key administrative activities are completed to an appropriate standard.
• Review and improve administrative processes, systems and controls across the business.

Skills

Office management

People supervision

Organization

Attention to detail

Business systems

Microsoft 365

Communication

Ownership

Independent working

Tools

Replicon

Job description

ARCA is seeking an experienced Office Manager to take ownership of the office and central business administration functions for its Gloucester site. The role is hybrid, with four days in the office and one day from home, and offers a competitive salary depending on experience plus benefits.

You will oversee daily office operations, facilities, health and safety, company assets and IT systems (Replicon), and coordinate onboarding, training records and assets management.