Hybrid Office & Admin Operations Manager

ARCA; Bradley Stoke; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

ARCA Consulting is seeking an experienced Office Manager to own the Gloucester office and central administration. The role is hybrid: 4 days in the office and 1 day working from home, with responsibilities spanning facilities, IT assets and business systems.

You will oversee health and safety, vehicle fleet, training records and onboarding/offboarding, while supporting process improvements and stakeholder coordination across the business.

Qualifications

• Experience in office management or a similar role.
• Experience supervising others is desirable.
• Excellent organisational and time-management skills.
• Strong attention to detail and problem-solving ability.
• Confident managing business systems, records and processes.
• Good Microsoft 365 skills.
• Strong communication and stakeholder-management skills.
• Proactive, dependable and willing to take ownership.
• Able to work independently and adapt to changing priorities.

Responsibilities

• Manage day-to-day operation of the Gloucester office including facilities and services.
• Coordinate health and safety administration: fire safety, First Aid, PAT testing, inspections.
• Manage company vehicle fleet: servicing, MOTs, insurance, repairs and compliance.
• Oversee IT equipment, phones, PPE and workwear with proper records and controls.
• Coordinate training requirements, maintain training matrices and expiry dates.
• Arrange training and renewals with managers and providers; keep certification records up to date.
• Onboard/offboard employees including IT equipment, access, PPE, vehicles and office access.
• Act as primary administrator for Replicon and manage users, permissions and workflows.
• Oversee timesheet submission and support system queries for staff and managers.
• Support Office Administrator; set priorities and ensure key tasks are completed to standard.
• Review and improve administrative processes, systems and controls across the business.

Skills

Organisational skills

Time management

Communication

Stakeholder management

Independent worker

Tools

Microsoft 365

Replicon

Job description

ARCA Consulting is seeking an experienced Office Manager to own the Gloucester office and central administration. The role is hybrid: 4 days in the office and 1 day working from home, with responsibilities spanning facilities, IT assets and business systems.

You will oversee health and safety, vehicle fleet, training records and onboarding/offboarding, while supporting process improvements and stakeholder coordination across the business.