Hybrid Networking & Infrastructure Engineer (Client-Facing)

Tela Technology; Glasgow; Hybrid; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Company van

Hybrid role

Remote working

Job summary

Tela Technology, a leading UK-based communication solutions provider, is seeking an experienced Infrastructure Engineer for a hybrid Glasgow role. You will focus on supporting a key Tela customer while also handling service desk tasks and escalations.

The role requires network design, implementation, and troubleshooting across LAN/WAN, VPNs, and security, with exposure to Microsoft 365 and Hyper-V. Travel to customer sites and close collaboration with sales and technical teams are expected.

Qualifications

• Proven hands-on experience designing, implementing, and supporting enterprise network infrastructure.
• Strong knowledge of LAN, WAN, WLAN, TCP/IP, routing and switching technologies.
• Experience managing network security solutions including firewalls, VPNs, and access control.

Responsibilities

• Troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, VLANs, Wi-Fi, routing, switching, VPNs and firewalls.
• Attend customer sites for installations, projects and break-fix work.
• Take ownership of technical issues through to resolution.
• Provide 2nd-line/escalation support across a range of customer environments.

Skills

Networking

LAN/WAN

TCP/IP

DNS/DHCP

VPN/Firewall

Wi-Fi

Hyper-V

Microsoft 365

Stakeholder communication

Education

CCNA

CCNP

WatchGuard

Tools

Microsoft Hyper-V

Job description

Tela Technology, a leading UK-based communication solutions provider, is seeking an experienced Infrastructure Engineer for a hybrid Glasgow role. You will focus on supporting a key Tela customer while also handling service desk tasks and escalations.

The role requires network design, implementation, and troubleshooting across LAN/WAN, VPNs, and security, with exposure to Microsoft 365 and Hyper-V. Travel to customer sites and close collaboration with sales and technical teams are expected.