Hybrid Network Analyst: Cloud, WAN & Security

Serco Limited; Metropolitan Borough of Solihull; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working considered

Pension - 6%

Diversity and inclusion

Serco discounts on entertainment and >

Job summary

Serco Limited in the UK is seeking a Network Analyst to join our IT Services team on a hybrid basis with offices in Solihull, London or Hook. The role is full time and permanent, offering a band 5 salary of £40,000–£55,000 depending on experience.

You will maintain, support and continually improve network services across LAN, WAN, SD-WAN, VPN, Wi‑Fi and cloud environments, collaborating with operations, suppliers and technical partners.

Qualifications

• At least 2 years' experience in network engineering or network support in enterprise environments.
• Good understanding of LAN, WAN, SD-WAN, VPN and Wi-Fi technologies.
• Experience with network monitoring and troubleshooting.
• Working knowledge of cloud networking (AWS or Azure).
• Desirable certifications CCNA, CompTIA Network+ or Azure Fundamentals.
• SC clearance or ability to obtain it.

Responsibilities

• Maintain and operate secure enterprise network services across LAN, WAN, SD-WAN, VPN, Wi‑Fi and cloud environments.
• Monitor, troubleshoot and resolve network incidents to maintain availability, performance and security.
• Support network deployments and service improvements with internal teams and partners.
• Collaborate with Operations, Security and IT teams to deliver effective solutions.
• Contribute to network designs, documentation and service transition.
• Manage network suppliers and third parties to ensure services meet standards.
• Stay up to date with emerging network technologies and best practices.
• Travel to Serco sites and partner locations as required, with SC clearance as needed.

Skills

LAN/WAN/SD-WAN/VPN/Wi-Fi

Cloud networking

Network security principles

TCP/IP, DNS, DHCP, routing

Strong communication

Stakeholder management

Education

CCNA

CompTIA Network+

Azure Fundamentals

Tools

Cisco Meraki

Palo Alto

Network monitoring tools

Job description

Serco Limited in the UK is seeking a Network Analyst to join our IT Services team on a hybrid basis with offices in Solihull, London or Hook. The role is full time and permanent, offering a band 5 salary of £40,000–£55,000 depending on experience.

You will maintain, support and continually improve network services across LAN, WAN, SD-WAN, VPN, Wi‑Fi and cloud environments, collaborating with operations, suppliers and technical partners.