Hybrid Enterprise Network Analyst — SD-WAN, Cloud

Serco; Metropolitan Borough of Solihull, Greater London, Hook; Hybrid; GBP 40.000 - 55.000; Vollzeit

Benefits dieser Stelle

Flexible working considered

Pension – 6%

Diversity and inclusion

Serco discounts

Employee Assistance Programme

Career development training

Hybrid working

Zusammenfassung

Serco in the United Kingdom is seeking a Network Analyst for a hybrid role attached to Solihull, London or Hook offices. The band 5 position offers £40,000‑£55,000 per year depending on experience.

You will support and improve network services across LAN/WAN/VPN/Wi‑Fi and cloud environments, working with internal teams and external partners. The role involves hands‑on network support, incident resolution and contributing to the network roadmap, with opportunities for travel to sites and partner

Qualifikationen

• At least 2 years’ experience in network engineering or network support.
• Good understanding of LAN, WAN, SD‑WAN, VPN and Wi‑Fi technologies.
• Experience monitoring, troubleshooting and supporting network services.
• Working knowledge of cloud networking (AWS or Azure).
• Experience with enterprise networking and security technologies (Cisco Meraki, Palo Alto).
• Understanding of network security principles including firewalls and zero‑trust concepts.

Aufgaben

• Support the maintenance and operation of secure enterprise network services across LAN, WAN, SD‑WAN, VPN, Wi‑Fi and cloud environments.
• Monitor, troubleshoot and resolve network incidents and service issues to maintain availability and performance.
• Support network deployments and service improvements with internal teams and third‑party partners.
• Collaborate with Operations, Service Management, Engineering, Security and IT teams to investigate issues and deliver solutions.
• Contribute to technical designs, documentation and introduction of new network services.
• Manage network suppliers and third parties to ensure services meet standards.
• Stay updated with emerging network technologies and best practices to improve resilience and security.
• Travel to Serco sites and partner locations as required.

Jobbeschreibung

Serco in the United Kingdom is seeking a Network Analyst for a hybrid role attached to Solihull, London or Hook offices. The band 5 position offers £40,000‑£55,000 per year depending on experience.

You will support and improve network services across LAN/WAN/VPN/Wi‑Fi and cloud environments, working with internal teams and external partners. The role involves hands‑on network support, incident resolution and contributing to the network roadmap, with opportunities for travel to sites and partner