Hybrid Motor Claims Handler — Growth & Mentorship

Employment Specialists; Ipswich; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Employment Specialists in Ipswich is seeking an experienced Third Party Motor Claims Handler to join a fast-growing insurance team. You will manage your own caseload, explain liability decisions and negotiate settlements to deliver an efficient claims experience.

This hybrid role offers office and home-based working flexibility, with strong development opportunities for ambitious professionals ready to grow with the company.

Qualifications

• Strong customer service, communication, and negotiation skills.
• Methodical and accurate approach to work.
• Strong attention to detail and natural problem-solving abilities.

Responsibilities

• Manage your own caseload of Third Party Motor claims, up to £50,000 value.
• Clearly explain liability decisions and negotiate settlements efficiently.
• Evaluate quantum by gathering evidence and adjusting reserves per company processes.
• Liaise with internal and external partners at all levels.
• Ensure customers are kept up to date with progression of their claim.
• Develop relationships with clients by providing a friendly, efficient service.

Skills

Customer service

Communication

Negotiation

Methodical

Attention to detail

Problem solving

Job description

Employment Specialists in Ipswich is seeking an experienced Third Party Motor Claims Handler to join a fast-growing insurance team. You will manage your own caseload, explain liability decisions and negotiate settlements to deliver an efficient claims experience.

This hybrid role offers office and home-based working flexibility, with strong development opportunities for ambitious professionals ready to grow with the company.