Hybrid Motor Claims Fraud Investigator

Träger Gerüstbau GmbH & Co. KG; Sevenoaks; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

35 days holiday

Hybrid working

Mental health support

Career progression

Flexible benefits

Recognition awards

Job summary

Acorn Insurance is seeking a Motor Claims Fraud Handler in Sevenoaks (hybrid). You will oversee a portfolio of suspect fraud claims from cradle to grave, proactively managing investigations and improving the team processes.

The role offers a £26,350–£34,800 salary with up to £2,000 annual bonus once established, 37.5 hours weekly, and hybrid working arrangements. You will assess intelligence, interact with suppliers, and ensure adherence to claims handling procedures, company policies, and

Qualifications

• Experience handling diverse motor claims and fraud indicators.
• Ability to assess indemnity and liability with sound judgement.
• Familiarity with compliance requirements (GDPR, FCA).

Responsibilities

• Manage investigations and assess intelligence for case outcomes.
• Evaluate referrals and decide appropriate actions promptly.
• Interpret intelligence to drive investigation strategy.
• Portfolio management with adherence to procedures and SLAs.
• Ensure accuracy and output quality across activities.
• Uphold Treating Customers Fairly and regulatory compliance.
• Minimise leakage while maximising savings/repudiations.
• Communicate with service providers to aid investigations.
• Contribute to team improvements and process enhancements.

Skills

Claims handling

Indemnity assessment

Liability evaluation

Investigation strategy

GDPR & FCA compliance

Communication skills

Job description

Acorn Insurance is seeking a Motor Claims Fraud Handler in Sevenoaks (hybrid). You will oversee a portfolio of suspect fraud claims from cradle to grave, proactively managing investigations and improving the team processes.

The role offers a £26,350–£34,800 salary with up to £2,000 annual bonus once established, 37.5 hours weekly, and hybrid working arrangements. You will assess intelligence, interact with suppliers, and ensure adherence to claims handling procedures, company policies, and