Hybrid Lived-Experience Mental Health Service Manager

BHT Sussex; Worthing; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Stakeholder pension

Life assurance

Medical cash plan

Learning & Development

Employee assistance plan

Cycle-to-work

Bus pass

Generous holiday allowance

Wellbeing activities

Job summary

BHT Sussex is seeking a Mental Health Service Manager to lead the lived experience workstream within Pathfinder West Sussex. This role involves guiding co‑production, representing client voices in strategic forums, and driving service improvements across West Sussex with regular travel within the area.

The successful candidate will bring lived experience of mental health challenges and a track record of using that experience to improve services, along with strong communication and

Qualifications

• Lived experience of mental health challenges and using personal experience to improve services.
• Experience representing client views or facilitating groups/peer mentoring.
• Experience building relationships with voluntary and statutory partners.

Responsibilities

• Provide leadership on co-production across Pathfinder services.
• Lead on client feedback collection and outcomes analysis.
• Represent lived experience on strategic groups and forums.
• Support service development informed by lived experience perspectives.

Skills

Lived experience

Communication skills

Stakeholder engagement

Peer mentor

Job description

BHT Sussex is seeking a Mental Health Service Manager to lead the lived experience workstream within Pathfinder West Sussex. This role involves guiding co‑production, representing client voices in strategic forums, and driving service improvements across West Sussex with regular travel within the area.

The successful candidate will bring lived experience of mental health challenges and a track record of using that experience to improve services, along with strong communication and