Hybrid Landlord Compliance & Data Administrator

Chase Buchanan Group; Worcester; Hybrid; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Employee assistance programme

Holiday allowance + public holidays

Charity matching

Eye care vouchers

Annual flu vaccination vouchers

Birthday leave

Health cash plan

Job summary

Campions is seeking a Landlord Database Administrator in Worcester with hybrid working arrangements. You will support landlords group wide with compliance obligations related to the Register Your Rental Property database.

The role requires a highly organised, detail-focused individual who can meet deadlines while delivering excellent customer service, communicating effectively with landlords and stakeholders by phone and in writing.

Qualifications

• Previous experience in an administrative role.
• Excellent attention to detail with high accuracy.
• Highly organised with ability to prioritise multiple tasks and deadlines.
• Comfortable with strict timescales and following procedures.
• Excellent verbal and written communication skills.
• Confident speaking to landlords and building professional relationships.
• Good IT and administrative skills to maintain databases and records.
• Ability to work independently and as part of a team.
• Methodical approach to compliance tasks.

Responsibilities

• Effectively managing dedicated inboxes and liaising with landlords to confirm instructions.
• Uploading and maintaining compliance information on the Register Your Rental Property database.
• Maintain an accurate database through the input and updating of data and to carry out periodic data validation checks.
• Maintain accurate property records across CRM systems
• Adding charges to the Landlords Account
• Auditing compliance
• Deal confidently and professionally with enquiries from landlords maintaining a high level of customer service
• Build and maintain strong working relationships with the property management and wider operations teams.
• Periodic management reporting
• Other ad hoc duties associated with tenancy and compliance management

Skills

Administrative experience

Attention to detail

Organised

Communication skills

Time management

Tools

CRM systems

Database maintenance

Excel

Job description

Campions is seeking a Landlord Database Administrator in Worcester with hybrid working arrangements. You will support landlords group wide with compliance obligations related to the Register Your Rental Property database.

The role requires a highly organised, detail-focused individual who can meet deadlines while delivering excellent customer service, communicating effectively with landlords and stakeholders by phone and in writing.