Hybrid Compliance Admin Officer

Places for People; Northwich; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

27 days holiday plus bank holidays

Option to buy/sell up to 5 days annual

Life Assurance Cover

Free Healthcare cashback Plan and GP/d

Sponsorship for study and professional

Pension scheme (matched up to 7%)

Access to Our Place Rewards discounts

Job summary

Residential Management Group in Northwich is seeking an Administration Support Officer to join the compliance team. The role is hybrid, with 4 days from home and 1 in the office, and a 37.5 hour week from 8 AM to 6 PM with flexible hours.

You will administer regulatory instructions, monitor supplier SLAs, and use Excel for data analysis while handling queries and supporting non-compliance resolution to reduce risk for the company and clients.

Qualifications

• Previous experience in an Administrative or Business support role.
• Intermediate Excel skills – confident using VLOOKUP to manage data.
• Strong attention to detail and excellent time management.
• Confident communicator with a customer-focused approach.
• Ability to work independently and collaboratively.
• Proficiency in Microsoft Word and Outlook.

Responsibilities

• Administering regulatory legal instructions and updating internal databases.
• Monitoring supplier performance against SLAs and ensuring timely reporting.
• Using Excel to manage and analyse compliance data (including VLOOKUP).
• Responding to internal and external compliance queries with clarity and professionalism.
• Supporting the resolution of non-compliance issues to reduce risk to the company and clients.

Skills

Administrative experience

Excel (VLOOKUP)

Attention to detail

Time management

Communication skills

Word & Outlook proficiency

Tools

Excel

Word

Outlook

Job description

Residential Management Group in Northwich is seeking an Administration Support Officer to join the compliance team. The role is hybrid, with 4 days from home and 1 in the office, and a 37.5 hour week from 8 AM to 6 PM with flexible hours.

You will administer regulatory instructions, monitor supplier SLAs, and use Excel for data analysis while handling queries and supporting non-compliance resolution to reduce risk for the company and clients.