Hybrid Junior Account Manager: Grow Client Relationships

Siren Training; Greater London; Hybrid; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Quarterly bonus based on performance

Opportunity for professional growth

Free lunch on a Friday

Job summary

Siren Training, located near Old Street, London, is looking for a proactive Junior Account Manager to support our growing portfolio of clients.

This role includes managing client relationships, identifying training requirements, and offering excellent customer service. A positive attitude and team player mentality are essential. Attractive perks include a salary of £28,000 PA, quarterly performance bonuses, hybrid work setup, and professional development opportunities.

Qualifications

• 1-year minimum in account management or customer service.
• Experience in B2B customer service or account management.
• Ability to manage client communications efficiently.

Responsibilities

• Manage an existing portfolio of clients.
• Identify opportunities for upselling and cross-selling.
• Coordinate service delivery with subcontractors and trainers.

Skills

Account Management or customer service experience

Excellent telephone manner

Exceptional attention to detail

Strong IT literacy

Health and safety experience

Tools

CRM systems

Gmail applications

Job description

Siren Training, located near Old Street, London, is looking for a proactive Junior Account Manager to support our growing portfolio of clients.

This role includes managing client relationships, identifying training requirements, and offering excellent customer service. A positive attitude and team player mentality are essential. Attractive perks include a salary of £28,000 PA, quarterly performance bonuses, hybrid work setup, and professional development opportunities.