Hybrid IT Systems & Apps Analyst

Tructyre; Birmingham; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Additional holiday days for long state

Pension Scheme matched contributions

Life Insurance

Enhanced Maternity & Paternity pay

Company Sick Pay Scheme

Refer & Earn Programme

Employee Assistance Programme

Job summary

Tructyre is seeking a highly skilled and analytical Technical and Application Analyst to join our team, supporting and maintaining core systems across the UK.

You will bridge business problems and technology, manage incidents and changes, and collaborate with UK and European teams to ensure resilience and uptime.

This role is full-time, hybrid with two days in the office per week, offering a pension scheme and life insurance as part of a competitive package.

Qualifications

• Experience in ITIL Service Management.
• Expert in Windows architecture and environment.
• Active Directory and LDAP.
• Expert in Microsoft Azure including solutions such as ADF.
• SQL Server and/or Postgres (Infrastructure and DBA activities).
• Familiar with networking topologies and protocols.
• Disaster Recovery and BCP planning.
• Automated scripting: PowerShell and VBScript.

Responsibilities

• Provide thorough technical systems support to internal and external customers.
• Identify operational problems and document troubleshooting methods for future use.
• Troubleshoot, resolve, implement or escalate incidents and service requests.
• Follow IT Service Management Processes as dictated by SOPs.
• Ensure IT systems function within SLAs.
• Design, implement and support new solutions; maintain platforms and systems.
• Act as primary project resource within SME knowledge areas.
• Create and maintain IT processes.
• Support the Application Super Users Group.
• Build and maintain relationships with colleagues in the UK and Europe.

Skills

ITIL

Windows architecture

Active Directory

Azure

Networking basics

BCP/DR

Scripting (PowerShell, VBScript)

Tools

SQL Server

PostgreSQL

Active Directory

Azure

Job description

Tructyre is seeking a highly skilled and analytical Technical and Application Analyst to join our team, supporting and maintaining core systems across the UK.

You will bridge business problems and technology, manage incidents and changes, and collaborate with UK and European teams to ensure resilience and uptime.

This role is full-time, hybrid with two days in the office per week, offering a pension scheme and life insurance as part of a competitive package.