Technical Analyst - Hybrid (Liverpool): Drive Tech Change

Love2shop; Liverpool; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

25 days holiday per year + bankolidays

Company pension scheme

Electric Vehicle scheme

Dental plan

Cycle to work

Staff Everyday Benefits card offering

Private Health care after a year's of

Life Assurance - optional cover

Job summary

Love2shop is seeking a Technical Analyst to join a product team, hybrid with on-site presence at least one day per week in Liverpool. You’ll translate technical findings into clear requirements and practical recommendations that improve performance, resilience and service quality.

Working closely with architects, engineers, Product Owners and support teams, you’ll connect business needs to technology, turning insights into detailed user stories and tasks for engineering teams, and contribute to

Qualifications

• Experience in a junior or technical analyst role, or an engineering development background.
• Excellent written and verbal communication skills.
• Collaborative approach with strong critical thinking and problem solving.
• Self-sufficient and able to manage workload with minimal escalation.
• Solid understanding of technology including system architecture and integrations.

Responsibilities

• Explore and analyse existing systems, applications and technical processes to understand how they work and connect.
• Dig into integrations, APIs, data flows and messaging, documenting interfaces and dependencies.
• Assess proposed technical solutions to meet business needs and technical standards.
• Partner with architects and engineers to explore feasibility, risks and wider impact.
• Define, document and validate non-functional requirements including performance and security.
• Use logs, metrics and monitoring to investigate issues and identify improvement opportunities.
• Work with Service Management and support teams to investigate incidents and translate findings.
• Collaborate with users and stakeholders to translate needs into clear technical user stories and tasks.
• Participate in Scrum ceremonies and product sprints, contributing technical insights to planning.
• Collaborate with third-party suppliers to clarify requirements and resolve integration issues.

Skills

Technical analysis

Communication skills

Collaborative approach

Problem solving

Agile working

Job description

Love2shop is seeking a Technical Analyst to join a product team, hybrid with on-site presence at least one day per week in Liverpool. You’ll translate technical findings into clear requirements and practical recommendations that improve performance, resilience and service quality.

Working closely with architects, engineers, Product Owners and support teams, you’ll connect business needs to technology, turning insights into detailed user stories and tasks for engineering teams, and contribute to