Hybrid IT Infrastructure Analyst (365, Azure & Automation)

Colonial Group; Weymouth; Presencial; GBP 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Private pension

Profit related bonus

Healthcare private medical scheme

Cycle2Work scheme

Descripción de la vacante

New Look is seeking an IT Infrastructure Analyst to support our technology estate, from stores to cloud and corporate services. You will help ensure secure and scalable infrastructure, resolve incidents and collaborate with project teams to deliver changes in line with ITIL processes.

You’ll manage Microsoft 365 operations, hybrid cloud/on‑prem environments, and end-user computing with MECM and Intune. The role involves on‑call duties and close work with cybersecurity teams.

Formación

• Industry standard ITIL and cloud-based infrastructure knowledge required.
• Proven ability to manage both physical and virtual server environments.
• Experience with MFT and secure file transfer workflows.
• Strong diagnostics, problem solving and incident management skills.
• Hands-on with automation, scripting, and monitoring tools.

Responsabilidades

• Own and support day-to-day operation of Microsoft 365 platform, ensuring availability and performance.
• Maintain hybrid infrastructure across cloud and on-prem environments (Azure, AD, Entra ID, DNS).
• Drive automation and efficiency using PowerShell and Intune.
• Administer core infra services (compute, storage, hypervisors).
• Support lifecycle activities: upgrades, patching, certificates, optimization.
• Provide technical support for store and distribution systems, POS, remote access, devices.
• Manage EUC estate via MECM and Intune, ensure security and software deployment.
• Log, triage, and resolve incidents within SLAs; perform root cause analysis.
• Support ITIL-aligned incident, problem and change management processes.
• Collaborate with cybersecurity and service desk to maintain secure operations.
• Produce and maintain technical documentation; participate in 24/7 on-call rota.

Conocimientos

Microsoft Azure

Entra ID

Windows Server

Active Directory

Microsoft 365

PowerShell scripting

Microsoft Intune

MECM / ConfigMgr

End-user computing (EUC)

Vulnerability & patching

Automation tooling

Problem management

Educación

Microsoft Certified Windows Server Hybrid Administrator Associate

ITIL Foundation

Microsoft Azure Fundamentals

Microsoft 365 Fundamentals

Herramientas

Hyper-V

VMware

Cohesity

IBM Storage

MFT solutions

MECM (Config Manager)

Intune

Descripción del empleo

New Look is seeking an IT Infrastructure Analyst to support our technology estate, from stores to cloud and corporate services. You will help ensure secure and scalable infrastructure, resolve incidents and collaborate with project teams to deliver changes in line with ITIL processes.

You’ll manage Microsoft 365 operations, hybrid cloud/on‑prem environments, and end-user computing with MECM and Intune. The role involves on‑call duties and close work with cybersecurity teams.