Hybrid IT Change & Delivery Manager

Stadtwerke OELSNITZ/V. GmbH; Greater London; Híbrido; GBP 70 000 - 95 000; Tempo integral

Resumo da oferta

Sagacity is seeking a Technical Change & Delivery Manager in the UK, with 5+ years in project or delivery management. You will own change control, defect resolution, and compliance, while leading internal IT projects and governance initiatives.

The role requires collaboration with the Head of IT and PMO, and offers a hybrid working model with regular London office attendance. You will drive end-to-end delivery, manage risk, and foster continuous improvement across teams, tooling, and processes

Qualificações

• 5+ years in project or delivery management, ideally in a consultancy, data or technology services business
• Proven ownership of change control or equivalent commercial governance processes in a technical environment
• Service management grounding (ITIL or equivalent)
• Experience of internal IT or transformation projects – tooling rollouts, security programmes, migrations
• Familiarity with ISO 27001, Cyber Essentials or SOC 2
• A recognised delivery qualification – Prince2, APM PMQ, PMP, or a Scrum/agile equivalent

Responsabilidades

• Own the end-to-end Change Control Notice (CCN) process for our clients’ live solutions – from change design and estimation through to development, testing and deployment
• Own defect resolution end-to-end, coordinating triage, prioritisation, routing and resolution within SLA, with root cause focus
• Support ISO 27001 and Cyber Essentials Plus compliance activity with the Head of IT – tracking remediation actions to closure and capturing audit-ready evidence
• Lead internal IT projects from initiation to closure, delivering the benefits case
• Run delivery cadences and ceremonies that keep teams focused and value flowing
• Lead by unblocking issues, protect our teams’ focus, manage the backlog and clear obstacles before they impact delivery
• Forecast demand and balance resource across change, defect and compliance work
• Maintain a clear portfolio view, with weekly reporting on status, risks and issues
• Improve governance, processes and tooling, and coach the team on agile ways of working
• Build strong relationships within the IT team and wider business, providing knowledge transfer and peer reviews

Conhecimentos

Delivery management

Change control

ITIL

ISO 27001

Stakeholder management

Problem solving

Agile/Scrum

Formação académica

Prince2

APM PMQ

PMP

Scrum/Agile cert

Ferramentas

Jira

ClickUp

MS Project

Smartsheet

Microsoft 365

Descrição da oferta de emprego

Sagacity is seeking a Technical Change & Delivery Manager in the UK, with 5+ years in project or delivery management. You will own change control, defect resolution, and compliance, while leading internal IT projects and governance initiatives.

The role requires collaboration with the Head of IT and PMO, and offers a hybrid working model with regular London office attendance. You will drive end-to-end delivery, manage risk, and foster continuous improvement across teams, tooling, and processes