Hybrid IT Business Analyst: ERP & Process Transformation

Innserveltd; Tadcaster; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Free refreshments

Life Assurance

Holiday trading options

Retail discounts

Employee Assistance Programme (EAP) 24

Celebration Day

Flex Pot

Job summary

Innserve is seeking an experienced IT Business Analyst for a hybrid, office-based role (35 hours per week, Monday to Friday). You will connect business strategy with technology delivery, defining requirements and mapping end-to-end processes for ERP and core systems transformations.

You will collaborate across IT and the wider business, leading workshops, improving data quality, and supporting successful delivery of strategic change.

Qualifications

• Demonstrable business analysis experience within IT-enabled change or complex environments.
• Strong skills in process mapping, requirements elicitation, and stakeholder management.
• Ability to analyze complex information and translate it into actionable recommendations.
• Experience with ERP selection or transformation projects.
• Familiarity with Agile and Waterfall delivery approaches.
• Knowledge of data protection, information security and data modelling concepts.

Responsibilities

• Define clear requirements and translate them into testable specifications for delivery teams.
• Map end‑to‑end business processes and identify improvement opportunities.
• Support ERP and core systems transformation programs.
• Facilitate workshops and manage stakeholder expectations.
• Collaborate across IT and business units to deliver solutions.

Skills

Business Analysis

Requirements Engineering

Stakeholder Management

Process Mapping

UAT

ERP Transformation

Azure DevOps

Jira

Power BI

SQL

Data Modelling

Tools

Azure DevOps

Jira

Power BI

SQL

UML

BPMN

Job description

Innserve is seeking an experienced IT Business Analyst for a hybrid, office-based role (35 hours per week, Monday to Friday). You will connect business strategy with technology delivery, defining requirements and mapping end-to-end processes for ERP and core systems transformations.

You will collaborate across IT and the wider business, leading workshops, improving data quality, and supporting successful delivery of strategic change.