Hybrid Insurance Claims Handler – Leeds

Michael Page Business Support; Leeds; Híbrido; GBP 36.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

City centre office in Leeds

Salary up to £40,000

Descripción de la vacante

Michael Page Business Support is recruiting for a Claims Handler - Insurance in Leeds. The role will be on-site two days per week in a modern city centre office within a leading UK legal firm and offers a salary up to £40,000.

You will manage insurance claims end-to-end, assess coverage, gather evidence, liaise with insurers and clients, and ensure compliance with procedures and SLAs while supporting continuous improvement initiatives.

Formación

• Experience managing insurance claims from notification to settlement.
• Experience communicating with insurers, brokers and clients.
• Knowledge of commercial insurance products and liability/management liability claims.

Responsabilidades

• Manage insurance claims from first notification through to settlement with professional customer experience.
• Assess claim validity by reviewing policy coverage, terms, conditions and documentation.
• Investigate claims by gathering evidence, obtaining statements and liaising with relevant parties.
• Ensure claims are handled per procedures, regulations and SLAs.
• Accurately record claim information and maintain case notes in claims management system.
• Identify potentially fraudulent claims per fraud prevention procedures.
• Instruct and manage external suppliers (repairers, engineers, medical experts, loss adjusters).
• Meet productivity, quality and customer service targets.
• Handle complaints and complex queries, seeking timely resolution.
• Provide guidance to colleagues on claims processes and best practices.
• Contribute to continuous improvement of claims processes and customer satisfaction.

Conocimientos

Insurance claims experience

Communication with insurers/brokers/客户

SLAs/turnaround targets

Descripción del empleo

Michael Page Business Support is recruiting for a Claims Handler - Insurance in Leeds. The role will be on-site two days per week in a modern city centre office within a leading UK legal firm and offers a salary up to £40,000.

You will manage insurance claims end-to-end, assess coverage, gather evidence, liaise with insurers and clients, and ensure compliance with procedures and SLAs while supporting continuous improvement initiatives.