Hybrid Insight Analyst - Retention & Strategy

Bupa; Staines-upon-Thames; Ibrido; GBP 52.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bupa health insurance

25 days holiday

Pension plan

Descrizione del lavoro

Bupa is hiring an Insight Analyst to join our Retention Squad across Salford Quays, London, Staines and Leeds in a hybrid role. You will translate data into actionable insight to improve customer retention and support strategic decision-making for senior stakeholders.

You’ll produce dashboards and reporting, size retention opportunities, and collaborate with Data & Analytics, Finance, Technology and Operations to drive measurable commercial value.

Competenze

• Experience producing management information, dashboards and reporting for senior stakeholders.
• Strong analytical skills using data from multiple sources to identify trends and opportunities.
• Experience sizing opportunities, forecasting or supporting business cases.
• Ability to translate data into clear recommendations with evidence.

Mansioni

• Analyse retention performance, customer behaviour and outcomes to identify trends, risks and opportunities.
• Produce dashboards and reporting to support decision-making across the Retention Squad.
• Size retention initiatives and evaluate customer impact and business benefits.
• Collaborate with Data & Analytics, Finance, Technology and Operations to deliver retention initiatives.

Conoscenze

Data analysis

Dashboards & MI

Stakeholder management

Forecasting & business cases

Communication skills

Formazione

PRINCE2/APM qualifications

Descrizione del lavoro

Bupa is hiring an Insight Analyst to join our Retention Squad across Salford Quays, London, Staines and Leeds in a hybrid role. You will translate data into actionable insight to improve customer retention and support strategic decision-making for senior stakeholders.

You’ll produce dashboards and reporting, size retention opportunities, and collaborate with Data & Analytics, Finance, Technology and Operations to drive measurable commercial value.