Hybrid Inside Sales Engineer – Industrial B2B

Watlow; Worthing; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Private Healthcare

Life Assurance

Pension Scheme

Job summary

Watlow is hiring an Inside Sales Engineer in Worthing, UK. You will own a defined customer portfolio, driving revenue growth, proactive engagement and exceptional customer satisfaction, coordinating with Direct Sales, Technical Teams and Shared Services.

The role involves managing a portfolio of clients, building lasting relationships, supporting sales, qualifying inquiries, proposing technical and commercial solutions, and handling quotes and orders with a focus on margin and risk.

Qualifications

• Solid, hands-on experience in industrial B2B sales.
• Coordinate tailored technical and commercial solutions for customers.
• Strong communication and relationship-building skills; proactive engagement.
• Familiarity with CRM/ERP systems and AI/digital tools to improve efficiency.
• Fluent English (spoken and written).
• Technical education and/or background in industrial manufacturing, thermal solutions, or related sectors is a strong advantage.

Responsibilities

• Manage a portfolio of Inside Sales clients.
• Build and maintain lasting relationships with customers.
• Act as the primary point of contact for customers.
• Manage customer meetings (remotely).
• Provide active support to direct sales.
• Qualify inbound requests.
• Analyze customer needs in collaboration with technical teams when necessary.
• Propose technical and commercial solutions.
• Prepare quotes, set discounts within DOA limits, and check margins and risks.
• Convert quotes into orders.
• Track and manage customer orders through to delivery, ensuring reliability.
• Complete contractual, legal, and mandatory documentation.
• Place orders for third-party products when necessary and verify order acknowledgments.
• Coordinate flows with logistics and supply chain, monitoring the backlog and proactively communicating with customers.
• Track invoicing and manage or escalate.

Skills

Industrial B2B sales

CRM/ERP familiarity

Fluent English

Job description

Watlow is hiring an Inside Sales Engineer in Worthing, UK. You will own a defined customer portfolio, driving revenue growth, proactive engagement and exceptional customer satisfaction, coordinating with Direct Sales, Technical Teams and Shared Services.

The role involves managing a portfolio of clients, building lasting relationships, supporting sales, qualifying inquiries, proposing technical and commercial solutions, and handling quotes and orders with a focus on margin and risk.