Hybrid Income Management Lead - Arrears Prevention

Hamilton Woods; Kirklees; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading housing organization in the UK seeks an Income Manager for a temporary role. The position involves managing a team to improve income collection and economic inclusion services. Key responsibilities include strategic service reviews and rent arrears prevention. Applicants should have experience in managing income teams and knowledge of welfare benefits, with familiarity in tools like Mobysoft being advantageous. This role is hybrid and offers a competitive daily rate.

Qualifications

• Experience in managing income management teams is essential.
• Proficiency in welfare benefits and economic inclusion is important.

Responsibilities

• Provide a strategic review of the service for improvement.
• Manage a team of 2 Income Officers effectively.
• Prevent rent arrears through proactive account management.

Skills

Supervision of income management teams

Knowledge of welfare benefits

Proactive account management

Tools

Mobysoft

Voicescape

Job description

A leading housing organization in the UK seeks an Income Manager for a temporary role. The position involves managing a team to improve income collection and economic inclusion services. Key responsibilities include strategic service reviews and rent arrears prevention. Applicants should have experience in managing income teams and knowledge of welfare benefits, with familiarity in tools like Mobysoft being advantageous. This role is hybrid and offers a competitive daily rate.