Hybrid Inbound Insurance Sales Advisor

Consortium; Motherwell; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Enhanced Holiday Packages

Maternity & Paternity Packages

Buy and Sell Holiday Scheme

Prayer room

Career Development

Social events

Financial Wellbeing Support through B1

Job summary

Policy Expert in Motherwell is seeking a proactive advisor to help customers purchase insurance policies. You will deliver excellent service, understand customers' needs, and provide suitable cover while driving sales.

The role supports FCA compliance and requires clear communication in a fast-paced environment. Based in our Motherwell office with hybrid options after probation, the role offers career development, enhanced holiday packages, and a vibrant team atmosphere.

Qualifications

• Experience in customer service, sales, or account management.
• Ability to handle multiple channels and meet customer needs.
• Strong communication, empathy and problem-solving skills.

Responsibilities

• Help customers purchase insurance policies and provide the right cover.
• Respond to enquiries via calls, chats and emails with a customer-first approach.
• Identify sales opportunities while maintaining FCA compliance.
• Maintain accurate records and support with product knowledge updates.
• Contribute to a high-energy, team-focused environment.

Skills

Customer service

Sales

Account management

Communication

Problem solving

Empathy

Team player

Job description

Policy Expert in Motherwell is seeking a proactive advisor to help customers purchase insurance policies. You will deliver excellent service, understand customers' needs, and provide suitable cover while driving sales.

The role supports FCA compliance and requires clear communication in a fast-paced environment. Based in our Motherwell office with hybrid options after probation, the role offers career development, enhanced holiday packages, and a vibrant team atmosphere.