Hybrid Customer Sales & Service Advisor

Consortium; Motherwell; Híbrido; GBP 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development

Enhanced holiday packages

Employee wellbeing programme

Hybrid work after probation

Prayer room

Buy and Sell Holiday Scheme

Descripción de la vacante

Policy Expert in Motherwell invites applications for Customer Sales & Service Advisors. You’ll support customers from initial enquiry and quoting through to policy purchase and ongoing management.

This cross-skilled role blends sales and service to build confidence and grow with the business. You’ll work in our Motherwell office with hybrid options after probation, developing your skills, earning qualifications, and contributing to a friendly, customer-focused team.

Responsabilidades

• Create memorable customer experiences across inbound calls, chats, and emails.
• Identify opportunities to offer relevant insurance products.
• Handle enquiries from quotes to policy purchases and renewals.
• Maintain high standards of service, accuracy and regulatory compliance.
• Collaborate across teams to support customers throughout their journey.

Descripción del empleo

Policy Expert in Motherwell invites applications for Customer Sales & Service Advisors. You’ll support customers from initial enquiry and quoting through to policy purchase and ongoing management.

This cross-skilled role blends sales and service to build confidence and grow with the business. You’ll work in our Motherwell office with hybrid options after probation, developing your skills, earning qualifications, and contributing to a friendly, customer-focused team.