Hybrid ICT Client Liaison Lead – Projects & Services

Argyll & Bute Council; Campbeltown; Hybrid; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Pension scheme

Generous leave entitlement

Cycle to work scheme

Discounts on gym memberships and leis​

Wellbeing initiatives

Opportunities for learning and career

Zusammenfassung

Argyll and Bute Council is seeking to recruit an ICT Client Liaison Officer. The post holder will support the ICT Projects & Liaison Manager to deliver high quality, efficient and effective ICT services to the Council and to fulfil the team's objectives by working in partnership with colleagues, within and outwith the service.

This permanent role offers a hybrid working arrangement, flexible hours and travel across Argyll and Bute as needed.

Qualifikationen

• Experience of Business Case Creation;
• Experience of IT contract management;
• Experience of the Prince2 project methodology.
• Good understanding of the ITIL Service framework and excellent communication and presentation skills.

Aufgaben

• Identify opportunities for service improvements through ICT.
• Introduction of effective service level management.
• Effective communication with clients within corporate ICT initiatives; and
• Management of 3rd party ICT supplier contracts.

Kenntnisse

Business Case Creation

IT contract management

Prince2

ITIL knowledge

Jobbeschreibung

Argyll and Bute Council is seeking to recruit an ICT Client Liaison Officer. The post holder will support the ICT Projects & Liaison Manager to deliver high quality, efficient and effective ICT services to the Council and to fulfil the team's objectives by working in partnership with colleagues, within and outwith the service.

This permanent role offers a hybrid working arrangement, flexible hours and travel across Argyll and Bute as needed.