Hybrid HR Services Administrator

Close Brothers Group; Manchester; Hybride; GBP 25 000 - 34 000; Temps partiel

Avantages offerts par ce poste

Hybrid working

Résumé du poste

Close Brothers Group is seeking an HR Services Administrator on a part-time, job-share or full-time basis with hybrid working. The role provides administrative support across the employee lifecycle, handling HR inquiries, onboarding, policy guidance and interview coordination, within a committed, inclusive team.

You will contribute to process improvements, manage data with accuracy, and support ER cases while collaborating with HR partners and L&D.

Qualifications

• Demonstrable organisational and planning ability.
• Excellent attention to detail, maintaining high quality and accuracy.
• Confidence managing and reporting on data.
• An ability to deliver work to a high standard whilst managing conflicting deadlines.
• Excellent written and verbal communication and presentation skills.
• Confidence using MS office packages - particularly Excel, Outlook and PowerPoint.

Responsabilités

• Act as a key point of contact for employee enquiries, managing the shared inboxes for HR, TA and L&D and ensuring fast turnaround, action or escalation where appropriate
• Contribute to continuous improvement initiatives by identifying and implementing enhancements to HR processes
• Prepare new starter contracts and offer documentation to support an effective and smooth onboarding experience for both the candidate and line manager
• Provide guidance on HR policies, processes and operating procedures for employees and managers
• Coordinate and schedule interviews across business areas, ensuring a smooth and professional experience for candidates and hiring managers
• Provide co-ordination support and assistance for internal talent programmes, development programmes and L&D projects
• Carry out exit interviews, when requested, and feedback to the relevant HRBP
• Provide greater support with ER cases i.e. supporting with performance or absence processes

Connaissances

Organisational skills

Attention to detail

Data reporting

Communication skills

MS Office proficiency

Team collaboration

Formation

CIPD qualification helpful

Outils

Excel

Outlook

PowerPoint

Description du poste

Close Brothers Group is seeking an HR Services Administrator on a part-time, job-share or full-time basis with hybrid working. The role provides administrative support across the employee lifecycle, handling HR inquiries, onboarding, policy guidance and interview coordination, within a committed, inclusive team.

You will contribute to process improvements, manage data with accuracy, and support ER cases while collaborating with HR partners and L&D.